ProBound

Blake is ready to hire in a few clicks

Meet Blake
Your Ready-to-Work Triage Agent

Your always ready triage agent that handles the first layer of every support request. Blake gathers the right details, identifies the issue, and routes it to the correct workflow or technician.

Hire Blake

call Me

Blake is ready to hire in a few clicks

Meet Blake
Your Ready-to-Work Triage Agent

Your always ready triage agent that captures key details, identifies the issue, and routes it correctly so your team can focus on what matters.

Hire Blake

call Me

Blake is ready to hire in a few clicks

Meet Blake
Your Ready-to-Work Triage Agent

Your always ready triage agent that handles the first layer of every support request. Blake gathers the right details, identifies the issue, and routes it to the correct workflow or technician.

Hire Blake

call Me

Faster Resolution

Lower support load

Higher Accuracy

Learns from context

Faster Resolution

Lower support load

Higher Accuracy

Learns from context

Faster Resolution

Lower support load

Higher Accuracy

Learns from context

Everything You Need in One Agent

Everything You Need in One Agent

Everything You Need in One Agent

Faster Resolution

Quickly identifies issues to reduce resolution time and eliminate delays

Collects all required details

Smart routing

Improve resolution time

Higher Accuracy

Improves accuracy with consistent workflows—issues are categorized correctly

Standardized discovery questions

Consistent triage workflows

Reduced ticket misrouting

Lower Support Load

Handles repetitive requests, reduces workload by handling upfront tasks

Gathers info before it reaches techs

Prevents escalations from missing data

Frees your team for high-value work

Faster Resolution

Quickly identifies issues to reduce resolution time and eliminate delays

Collects all required details

Smart routing

Improve resolution time

Faster Resolution

Quickly identifies issues to reduce resolution time and eliminate delays

Collects all required details

Smart routing

Improve resolution time

Higher Accuracy

Improves accuracy with consistent workflows—issues are categorized correctly

Standardized discovery questions

Consistent triage workflows

Reduced ticket misrouting

Higher Accuracy

Improves accuracy with consistent workflows—issues are categorized correctly

Standardized discovery questions

Consistent triage workflows

Reduced ticket misrouting

Lower Support Load

Handles repetitive requests, reduces workload by handling upfront tasks

Gathers info before it reaches techs

Prevents escalations from missing data

Frees your team for high-value work

Lower Support Load

Handles repetitive requests, reduces workload by handling upfront tasks

Gathers info before it reaches techs

Prevents escalations from missing data

Frees your team for high-value work

Ready to Transform Your Support Operations?

Reduce ticket volumes, improve client satisfaction, and scale your business without expanding your support team.

Ready to Transform Your Support Operations?

Reduce ticket volumes, improve client satisfaction, and scale your business without expanding your support team.

Ready to Transform Your Support Operations?

Reduce ticket volumes, improve client satisfaction, and scale your business without expanding your support team.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

1. What exactly does your AI agent do?

2. Does the Agent Integrate with our PSA tools like ConnectWise or Autotask?

3. What happens when the AI agent can’t solve the issue?

4. Can we customize the workflows and voice of the agents?

5.How does the AI verify who’s calling?

6. Can we assign different agents to different customers or departments?

7. Is the platform secure and compliant?

8. How long does it take to get started?

1. What exactly does your AI agent do?

2. Does the Agent Integrate with our PSA tools like ConnectWise or Autotask?

3. What happens when the AI agent can’t solve the issue?

4. Can we customize the workflows and voice of the agents?

5.How does the AI verify who’s calling?

6. Can we assign different agents to different customers or departments?

7. Is the platform secure and compliant?

8. How long does it take to get started?

1. What exactly does your AI agent do?

2. Does the Agent Integrate with our PSA tools like ConnectWise or Autotask?

3. What happens when the AI agent can’t solve the issue?

4. Can we customize the workflows and voice of the agents?

5.How does the AI verify who’s calling?

6. Can we assign different agents to different customers or departments?

7. Is the platform secure and compliant?

8. How long does it take to get started?